Grispi provides managing all customer communication channels such as inbound/outbound calls, e-mail, live support and social media from a single platform. It organizes messy piled-up data so that managers can pinpoint cash burn operations and increase customer satisfaction with the smallest effort.
Companies can set up their unique workflows without any development effort and easily integrate any 3rd-party tools. Grispi also provides a real-time semantic analysis of calls with artificial intelligence-powered speech analytics.
Grispi already helped domestic brands to answer 570K+ customers, handle 2.1M + support tickets and made 750K+ phone calls. A pioneer company in car rentals increased its abandoned cart recovery sales by 65% just by migrating to Grispi
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